Quotes from Great Corporate Leaders
"The man who will use his skill and
constructive imagination to see how much he can give for a dollar, instead
of how little he can give for a dollar, is bound to succeed."
Customer Success 360
Case in Point
Ten3 Business e-Coach
With customer care at heart, Ten3 Business
e-Coach creates unique customer value: It doesn't teach, it inspires. It
helps people and companies unlock their inner creative power and achieve
amazing results. That's why
Ten3 Business e-Coach and
Mini-courses are so popular. People and companies from 100+ countries
Below are some unsolicited "Thank You!" notes that illustrate the value Ten3
Business e-Coach creates for people like you:
● "I read your webpage and
bells started ringing for me!"
Zachrey Helmberger, USA
● "It produces a 'bomb effect'!"
● "It is boosting my
Udaysinh Patil, India
Would you like to read more unsolicited "Thank
You!" notes? There are plenty of them
value innovation concept provides a relevant support for
questioning product/market strategies as well as underlying
Why do some companies achieve sustained high growth in both
revenues and profits?
successful companies take a conventional approach: their strategic thinking
is dominated by the idea of staying
ahead of the competition. In stark contrast,
market leaders pay
little attention to matching or beating their rivals. Instead, they seek
to make their competitors irrelevant through a strategic logic called value
Customers for Life
The purpose of a business is to
keep a customer.
The two most important words to keep in mind in developing a
successful customer base are
Differentiation refers to your ability to separate yourself and
your product or service from that of your competitors. And it is
the key to building and maintaining a
This is the advantage that you and your company have over your
competitors in the same marketplace
the unique and special benefits that no one else can
give your customer...
The Art of Innovation: 9 Truths
By: Guy Kawasaki
Never ask people to do what you wouldn't do. This is a great test
for any company. Suppose a company invents the world's greatest
mousetrap. It murders mice better than anything in the history of
mankind in fact, it's nuclear powered.
The problem is that the
customer needs a PhD to set it, it costs $500,000, and has to drop off
the dead, radioactive mouse 500 miles away in the middle of the desert.
No one at the company would jump through those hoops it shouldn't
expect customers to either...
4 Entrepreneurial Strategies
By: Peter Drucker
the economic characteristics of the product,
a market, or an industry
by creating utility, or
pricing, or adaptation to the customer's social and economic
reality, or delivering what represents true value to the customer....
Your company should deliver a particular
proposition to a definable market in order to exist.
all about value: creating it and capturing it... More
GM vs Microsoft
At a computer expo (COMDEX),
Bill Gates reportedly compared the computer
industry with the auto industry and stated: "If GM had kept up with the
technology like the computer industry has, we would all be driving $25.00
cars that got 1,000 miles to the gallon."
In response to Bill's comments, General Motors issued a press release
If GM had developed technology like
Microsoft, we would all be driving cars
with the following 13 characteristics:
For no reason at all, your car would crash twice a day.
Every time they repainted the lines on the road, you would have to buy a
Occasionally, executing a manoeuver such as a left-turn would cause your
car to shut down and refuse to restart, and you would have to reinstall
Top 7 Principles For Transforming Your
Business From Mediocre To Great
Know Your Compelling "Why." Viktor Frankl, the great Austrian psychiatrist, said it best: "Success,
cannot be pursued; it must ensue ... as the
unintended side effect of one's personal dedication to a cause
greater than oneself."
For what "transcendent" purpose does your business exist?
How does your business
make a difference in your customers' lives?...
Look At Your Company From Outside-In
As Well As Inside-Out
By: Masaaki Imai
Make It Easy for Your Customers to Do Business with You...
Easy-To-Do-Business-With (ETDBW) Firm...
How To Add More Value for Your Customers:
How Do You Create Value
for the Customer?...
Value Innovation: Two Fundamental Questions...
New Way of Doing Business...
Virtual Integration: Action
Case in Point
Case in Point
Case in Point