Winning Customers:

Competitive Strategy

Differentiation Strategy

How To Survive in the Era of Hypercompetition

By Vadim Kotelnikov, Founder, Ten3 BUSINESS e-COACH - Innovation Unlimited, 1000ventures.com

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"Differentiation Strategies"

out of about 2-million-wide (!!!) competition!

"Don't forget that it (your product or service) is not differentiated until the customer understands the difference."  

Tom Peters

 

Competitive Strategy Differentiation Strategies Ten3 Business e-Coach: why, what, and how 22 Laws of Marketing: LEADERSHIP 22 Laws of Marketing: ATTRIBUTES Moving with Speed 1000ventures.com Customer Intimacy Quality Management Customer Care Creativity Effective Pricing

Why New Products Fail?

Three Parts of Your Differentiation Strategy3

  1. Positioning: Have a simple idea that separates you from your competition

  2. Trust Building: Have the credentials or the product/service that makes this concept real and believable

  3. Awareness Creation: Build a program to make your customers and prospects aware of this difference

 

 

Two Basic Ways to Compete and Prosper in Any Market

  1. To have a strong differentiation strategy

  2. To be a low-cost producer

If you aren't different, you must have low prices. If you have high prices, you must be different!

Your Logo

Your logo should be:

  1. simple

  2. distinctive

  3. intuitive

See sample: Logo of the Ten3 Business e-Coach - Design Secrets

Make Your Competition Irrelevant

  1. Create differentiation

  2. Focus on the Moment of Truth

  3. Good, Better, and Best... More

 

 

 Discover much more!

Winning Customers

Why New Products Fail?

Make Your Competition Irrelevant

Effective Selling

How To Present With Passion

How To Become an Irresistible Sales Communicator with Integrity and Power

Internet Marketing

Customers for Life

Inspirational Quotes: Marketing and Selling

Smart Corporate Leader

Smart Business Architect

Sustainable Growth Strategies

Sustainable Competitive Advantage

Enterprise Strategies

3 Strategies of Market Leaders

Competitive Strategies

Blue Ocean Strategy

6 Principles of Blue Ocean Strategy

Keys To Branding Your Growing Business

7-Part Competitive Strategy of Microsoft

  Ten3 Mini-Courses   Presentation:    View    Download

Winning Customers  (100 slides)

3 Strategies of Market Leaders  (125 slides)

New Product – Fast  (100 slides)

Sustainable Competitive Advantage  (40 slides)

New Business Models  (40 slides)

Strategic Management  (65 slides)

Differentiation Strategy Defined

Your differentiation strategy is an integrated set of action designed to produce or deliver goods or services that customers perceive as being different in ways that are important to them. It call for you to sell nonstandardized products to customers with unique needs.

 

Why Differentiate?

The concept of being unique or different is far more important today than it was ten years ago. The key to successful marketing and competing is differentiation.

Hypercompetition is a key feature of the new economy. What used to be national markets with local companies competing for business has become a global market with everyone competing for everyone's business everywhere. With the enormous competition markets today are driven by choice - your targeted customers have too many choices, all of which can be fulfilled instantly. Choosing among multiple options is always based on differences, implicit or explicit, so you ought to differentiate in order to give the customer a reason to chose your product or service. Thus, "differentiation is one of the most important strategic and tactical activities in which companies must constantly engage. It is not discretionary".1

Make the Competition Irrelevant

By: John Mehrmann

Create differentiation within your own products or services. If you have an assortment of products or services to offer, you may have identified your differentiation already. Common examples of differentiation for products may be based on size, speed, color, components, combinations or accessories. Common examples of differentiation for services include speed, performance, quality, responsiveness, availability, ease or integration. If you are in the unique position of having only one product or service to offer potential customers then you should consider accessories, partners or other options to create a variety of levels from the perspective of your future customers. If all else fails, you can offer different levels of shipping speed or delivery... More

Blue Ocean Strategy: 6 Principles

Blue Ocean Strategy is about revolutionary value innovation.

The six principles drive the successful formulation and execution of Blue Ocean Strategy. These principles attenuate the six risks... More

Customers for Life

By: Brian Tracy

The two most important words to keep in mind in developing a successful customer base are Positioning and Differentiation.

Differentiation refers to your ability to separate yourself and your product or service from that of your competitors. And it is the key to building and maintaining a competitive advantage. This is the advantage that you and your company have over your competitors in the same marketplace the unique and special benefits that no one else can give your customer... More

Providing Customers with More Value-Added (MVA)

As Michael Hammer puts it, "MVA means that you give the customer more, perhaps far more, than you ever have before. It goes beyond simplifying your customers' interactions with you to delivering solutions to your customers' problems, of which your products and services in their native forms are but small pieces... You can visualize the principle of MVA as a ladder with your product at the bottom and the solution to your customer's problems at the top. The more help you provide your customers to fill that gap, the more value you add to them, which, of course, differentiates you from your competitors who are still scrambling around at the bottom of the ladder. Also, it is to your advantage to control as much of the ladder as you can – customers will be less likely to abandon you in favor of someone else, lower down the ladder, who offers less value. At the same time, your opportunity for margin and profit increase."7

Keys To Branding Your Growing Business

By: Jay Lipe

Logo: Your company's symbol A logo is a distinctive symbol or mark that visually represents your company. To get one that passes muster with the quality police, I recommend hiring a design firm. Because your logo is one of the first visual brand elements your buyers see, put some time and money into it. If your logo will appear on fax cover sheets, fax it to yourself. If it will appear on billboards, enlarge it to 5 feet and see what it looks like (don't laugh, I actually did this for a client). Put your logo through the quality checking paces before you use it. You will be glad you did... More

 Case in Point  Ten3 Business e-Coach

We invented business e-coaching in 2001. By 2005, we had customers in 75 countries due to the innovative value the e-Coach creates for people for in life and business.

An artful differentiation strategy is an integral part of this success. Differentiating statements of the Ten3 Business e-Coach were designed to connect to different types of people – sensors, intuiters, thinkers, and feelers.

The logo of the Ten3 Business e-Coach, a core component of  the Ten3 branding and differentiation strategy, was designed to meet the following criteria:

  • reflect the spirit of the Business e-Coach

  • be symbolic and intuitive

  • be distinctive

  • catch eye

  • stay in memory

  • connect to different cultures

  • be adaptable...More

 Case in Point  Ten3 Business e-Coach and Ten3 Design for Ten3 Licensed Trainers

We at Ten3 Business e-Coach and Ten3 Design help our Licensed Trainers to be different. Ten3 Design uses inspirational ideas from Ten3 Business e-Coach to create a choice of Wisdom, Happiness, and Leadership products. Our Licensed Trainers can buy these branded inspirational products in our online shop for their clients as memorable handouts. The products are cheap, the impact is deep. See sample products below:

By the way, "The products are cheap. The impact is deep" and "Wisdom and Fun come together!" are two differentiating slogans of Ten3 Design.

Market Leadership Strategies

The market leader is dominant in its industry and has substantial market share. If you want to lead the market, you must be the industry leader in developing new business models and new products or services. You must be on the cutting edge of new technologies and innovative business processes. Your customer value proposition must offer a superior solution to a customers' problem, and your product must be well differentiated... More

 

 Discover much more in the FULL VERSION of e-Coach

Creating a Niche for Your Business...

Six Inventive Thinking Techniques...

Value Add In Your Products And Services As a Differentiator...

Customer Service as a Powerful Differentiator...

Harnessing the Power of Psychology...

Differentiation – Step 1 in Building Your Brand...

Four Steps in Your Differentiation Strategy...

Customer Intimacy...

Increasing Customer Value-added through Virtual Integration...

 Case in Point  Changing a Business Logic by Canon...

 Case in Point  Amazon.com...

 Case in Point  Half.com...

 

 

 

Bibliography:

  1. Differentiate or Die, Jack Trout with Steve Rivkin

  2. "Extreme Management," Mark Stevens

  3. "The Power of Simplicity," Jack Trout with Steve Rivkin

  4.  "The 22 Immutable Laws of Marketing", Al Ries & Jack Trout.

  5. "Strategic Management: Competitiveness and Globalization," Edition 4

  6. "Competitive Strategy", Michael Porter

  7. "Agenda," Michael Hammer

  8. "Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service," White Paper by eGain Communications Corp.

 

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We invented Business e-Coaching in 2001

Today, we have customers in 100+ countries!

Our customers:

3M, ABB, Adidas, Alcatel, American Express, Bayer, Boeing, British American Tobacco, BP, Canon, Cisco, Citigroup, Colgate, Corning, Deloitte, Ernst & Young, Fujitsu-Siemens, GE, Goldman Sachs, HP, Hitachi, Huyndai, IBM, Intel, Johnson & Johnson, JP Morgan Chase, KPMG, Lufthansa, Microsoft, Motorola, Nokia, Oracle, Renault, Samsung, Shell, Siemens, Sony, United Bank of Switzerland

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Inventor, Author & Founder – Vadim Kotelnikov

© Vadim Kotelnikov, GIVIS